Customer Testimonials

Your local locksmith based in Basingstoke, serving surrounding areas.

Read what our customers have to say about our locksmith and security services in and around the Basingstoke area.

So nice to find a tradesman who is trustworthy & knows their stuff. Excellent work ethic, very reasonable price. Will definitely use again & highly recommend.
Juliet U – June 2022


I used ACE Locksmith earlier this evening as my elderly Nan lost her front door key, they were over within 20 minutes and had the lock changed in no time at all!  So efficient and so much more cost effective that others I rang prior, who didn’t have any availability.  I would highly recommend ACE Locksmith Services and they will be my go to if I ever need a locksmith again! 
Jade M – November 2021

Just wanted to say that I was so impressed with the service that Patrick and Jacqui provided. Patrick came out within an hour of me leaving a message. He was thoughtful worked hard to remove the key stuck in our patio door. Although he didn’t have the correct replacement with him, he fitted a temp lock to ensure that we were secure. The replacement was ordered quickly and he came back to fit the lock 2 days later which took all of about 5min! Overall great service and would definitely recommend ACE.
Sophie F – November 2021

Our property was broken into and Patrick from Ace Locksmiths arrive promptly to secure windows change  the  door lock He was friendly and efficient and  I would not hesitate to use him again if needed.
Krystyna P – October 2021


The handle broke on my patio door. Ace replaced the handle and even sorted out the dodgy hinge that caused it. Works like new 🎉 And secured a faulty window while here…. And a gate… all done and gone in 30 mins
Mike Cullen – October 2021

I had an issue with a window not closing down. ACE was fast in coming, faster assessing the problem and very diligent to solve it. No shortcuts. They could have just moved slightly the window, but they went the extra mile to tighten it so it will not move again.
Very pleased with the service, recommended to everyone having a problem like mine.
Gonzalo Martin – September 2021


Great service. Talked us through the benefits of the lock. Installed in next to no time and at a great price. Can’t recommend highly enough. 
TyM-14 – September 2021


Pat was very professional. He introduced himself and we discussed the job I had called him the day before about. A very quick turn around and clean and tidy. I would recommend pat and I would use him again.
NicolaS-3555 – September 2021


Exceptional performance and immediate response; 100% recommended.
Andrea Di lorio – August 2021

Following a break-in, I felt insecure and contacted Patrick of ACE for some safety advice.  Patrick explained the best options and within 24 hours had supplied and fitted sash jammers, not only on the requested windows but throughout the downstairs (at no extra cost) to ensure the property was secure.  Patrick also offered some comforting advice about security generally which was welcome. His work was tidy, of good quality and with the minimum of fuss.
Sandra – August 2021

Needed someone to come out late at night and fix my back door that wouldn’t lock, call out time was quick and got my back door working perfectly again with no hassle.
KatieF-2026 – July 2021

Patrick was extremely prompt in his communication pre his call out to us , the response was excellent. His team were punctual and tidy. We recommend this company.
Graeme: The PD Group – July 2021


We recognise that what is affordable to one person may not be affordable to the next so we will always be considerate of your budget, offering a varying range of products.


We are a family owned and operated business, our aim is to help you feel safe in your own home.


We will provide you with an accurate time estimate for arrival and keep you updated regarding any timescales for any parts deliveries that may be required.

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